The Tether Relay manual

• Getting started

  Sign in, find your way around the app and set up your profile.

  • Sign in
  • Tour of the app
  • Your profile
• Conversations Customers

  Work the inbox: reply to customers, assign conversations to teammates and handle calls inside a conversation.

  • The inbox
  • Reply and add notes
  • Assign and resolve
  • Autopilot
• Contacts and pipelines Customers

  Find and update contacts, and move them through the stages of your pipelines.

  • Contacts
  • Contact details
  • Pipelines
  • Duplicate review
• Outreach and campaigns Customers

  Bring in leads from your lead sources, send Bulk SMS campaigns and reuse message templates.

  • Outreach sources and configurations
  • Templates
• AI agents Customers

  Set up AI agents, try them in the playground, test them with simulations and add agents from the marketplace.

  • Create an agent
  • Playground
  • Simulations
• Automations and workflows Customers

  Let automations act on events for you, and build multi-step workflows.

  • Automations
  • Workflows
• Tovi Customers

  Tovi, the AI assistant built into Tether Relay: what it can help with and how to ask.

  • Tovi
  • Tovi settings
• Settings and administration Customers

  Configure your organization, and manage its departments and users.

  • Organization configuration
  • Departments and users

Building an integration? Read the API docs.