Voice AI

AI voice agents that run your calls end to end.

Tether Relay voice AI employees answer inbound calls and place outbound calls, transcribe every conversation in real time, summarize it the moment the caller hangs up, and log it to the contact. When a call needs a person, the AI employee transfers it to a teammate.

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Most voice AI stops at the call. On Tether Relay the call is one part of a longer customer record: the transcript, summary and outcome land on the contact next to their texts, emails and chats, so the next conversation starts with context instead of a blank page.

The same AI employee that answers the phone can follow up by text or email, which means a customer never has to repeat themselves when the channel changes.

What the voice AI employee does on every call

  • Inbound and outbound

    Calls answered and placed by AI, from support and reception to follow-ups and reminders.

  • Real-time transcription

    Every call is transcribed as it happens, so teammates can read along or step in.

  • Wrap-up summary and disposition

    The call is summarized and given an outcome the moment the caller hangs up.

  • Warm transfer to a human

    Hand a live call to a teammate at any point, with the conversation so far.

  • Recorded and logged to the contact

    Recordings, transcripts and summaries attach to the contact in the system of record.

  • One thread across channels

    Voice, SMS, email and web chat share a thread, so context follows the customer.

Questions, answered.

What is an AI voice agent?

An AI voice agent is an AI program that answers and places phone calls in a natural-sounding voice. It understands speech in real time, responds conversationally, can take actions like booking an appointment or looking up an account, and hands the call to a human when needed.

Does Tether Relay handle outbound calls as well as inbound?

Yes. Voice AI employees answer inbound calls and place outbound calls, and every call is transcribed, summarized and logged to the contact.

Can the AI hand a call to a person?

Yes. A call can be warm-transferred to a teammate at any point, so a person can take over when it matters.

Where do call transcripts and recordings go?

They are logged to the contact in Tether Relay’s system of record, alongside that contact’s texts, emails and chats.

Keep exploring

Plain-English definitions

We build it with you. At no cost.

Tether Relay is in private beta with design-partner intake open. We co-build your first AI employees alongside your existing systems at no cost through the build-out phase.

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