System of record
One contact. Every interaction.
Tether Relay’s system of record links contacts, conversations, applications and tasks in one place. Your team and every AI employee work from the same unified timeline, and a visual sales pipeline moves deals from first touch to close, by hand or through workflows.
AI employees are only as useful as the data they can reach. Because Tether Relay is built around the record, an AI employee can read a customer’s history and write back what it did, so the work is finished and not just discussed.
What lives in the record
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Unified timeline across all channels
Calls, texts, emails and chats on one contact.
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Linked applications and deals
Connect the work to the customer it belongs to.
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Owner, status, tags and follow-ups
Keep every contact assigned and moving.
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Notes AI employees read and write
Context that people and AI employees share.
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Drag-and-drop sales pipeline
Stages with per-stage value and win rate, and AI-routed handoffs between stages.
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Tasks and follow-ups built in
Nothing falls out between a conversation and the next step.
Questions, answered.
What is a system of record?
A system of record is the authoritative source for a given type of business data: the one place a company trusts for the real version of a contact, account or transaction.
Why does an AI agent need to write to the system of record?
An agent that can only read data can answer questions. One that can also write to the system of record can finish the work, such as updating a record or logging an outcome.
Does Tether Relay include a sales pipeline?
Yes. A drag-and-drop pipeline with stages, deal values, win rates, tasks and AI-assisted handoffs is built in.
Plain-English definitions
We build it with you. At no cost.
Tether Relay is in private beta with design-partner intake open. We co-build your first AI employees alongside your existing systems at no cost through the build-out phase.